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0 item(s) in your shopping cart

Sub total: HKD $0.00
VAT and/or delivery charge may apply
See Shipping & Insurance Policy
02:00

Payment and Cancellation

Payment and Cancellation

How do I buy GIFT products from KITCO?

You can buy in three different ways:

Note: Shipping is available for Customer whose delivery location is in Hong Kong or Taiwan.

 

  1. Online
  2. Over the telephone
    • Hong Kong: Please call (852) 28277800 
    • Taiwan: Please call (886) 2 87518568
    • Our business hours are from 9:00 a.m. to 5:30 p.m. Monday to Friday (except public holidays)
  3. In person
    • Visit our retail store
    • Our business hours are from 9:00 a.m. to 5:30 p.m. Monday to Friday (except public holidays)

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Acceptable Methods of Payment

Kitco accepts cash payments and bank wire* for orders made over the phone or in-store purchases. For online transactions, Kitco accepts payments via PAYPAL only.

Note that for any single transaction, payment can be made by only one method. *Multiple bank wires will not be accepted as payment for a single order.  

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Transaction Cancellations

Transactions may be cancelled at the Customer’s request, provided payment has not been received in full. Customers must submit all requests for cancellation by telephone or in person only. Goods sold upon pick-up or delivery are not returnable nor refundable.

Back to top

Payment and Cancellation

Payment and Cancellation

How do I buy GIFT products from KITCO?

You can buy in three different ways:

Note: Shipping is available for Customer whose delivery location is in Hong Kong or Taiwan.

 

  1. Online
  2. Over the telephone
    • Hong Kong: Please call (852) 28277800 
    • Taiwan: Please call (886) 2 87518568
    • Our business hours are from 9:00 a.m. to 5:30 p.m. Monday to Friday (except public holidays)
  3. In person
    • Visit our retail store
    • Our business hours are from 9:00 a.m. to 5:30 p.m. Monday to Friday (except public holidays)

Back to top

 

Acceptable Methods of Payment

Kitco accepts cash payments and bank wire* for orders made over the phone or in-store purchases. For online transactions, Kitco accepts payments via PAYPAL only.

Note that for any single transaction, payment can be made by only one method. *Multiple bank wires will not be accepted as payment for a single order.  

Back to top

 

Transaction Cancellations

Transactions may be cancelled at the Customer’s request, provided payment has not been received in full. Customers must submit all requests for cancellation by telephone or in person only. Goods sold upon pick-up or delivery are not returnable nor refundable.

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Open a Kitco Account in 4 Easy Steps

Open a Kitco Account in 4 Easy Steps

Open your account now.

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Personal Information

Personal Information

Please fill out the form on the right. You can edit the data when you login to your account.

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Address Book

Address Book

Set up your own address book to speed up the check-out process.

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Security Set-up

Security Set-up

Now create your own password and security questions & answers.

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Other Information

Other Information

Answer some more questions to finish the registration.

confirm
Your Account is Ready!

Thank you for setting up your account with Kitco.

Please check your email in a few minutes to activate your account. If you did not receive the email, please check your junk/spam folder.