0 item(s) in your shopping cart

Sub total: HKD $0.00
VAT and/or delivery charge may apply
See Shipping & Insurance Policy

0 item(s) in your shopping cart

Sub total: HKD $0.00
VAT and/or delivery charge may apply
See Shipping & Insurance Policy
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Shipping and Insurance

Shipping and Insurance

Can I pick up my purchase in person at your office?

Yes. Please choose the “pick up” option when you place the order. Products must be picked up within 14 days of order confirmation. Please contact KITCO beforehand to ensure that the products are ready for pick-up at our retail store.

 

Shipping Fees

Under normal circumstances, no shipping fees will be required. If the customer requests Kitco to arrange delivery to a remote area, additional fees may apply.

 

How can I track my package?

We will send you an email when your order has been dispatched. The tracking number will be posted on your account online. To track your package, please visit the relevant courier page.

 

How long will it take for me to receive my package?

Your Kitco purchase is packaged and shipped within two business days of purchase confirmation. Delivery can be expected on average within two to five business days from the shipment date. For pre-ordered item, it may take five more business days. If you believe your package to be inordinately delayed, please contact our customer service representative.

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Shipping and Insurance

Shipping and Insurance

Can I pick up my purchase in person at your office?

Yes. Please choose the “pick up” option when you place the order. Products must be picked up within 14 days of order confirmation. Please contact KITCO beforehand to ensure that the products are ready for pick-up at our retail store.

 

Shipping Fees

Under normal circumstances, no shipping fees will be required. If the customer requests Kitco to arrange delivery to a remote area, additional fees may apply.

 

How can I track my package?

We will send you an email when your order has been dispatched. The tracking number will be posted on your account online. To track your package, please visit the relevant courier page.

 

How long will it take for me to receive my package?

Your Kitco purchase is packaged and shipped within two business days of purchase confirmation. Delivery can be expected on average within two to five business days from the shipment date. For pre-ordered item, it may take five more business days. If you believe your package to be inordinately delayed, please contact our customer service representative.

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Open a Kitco Account in 4 Easy Steps

Open a Kitco Account in 4 Easy Steps

Open your account now.

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Personal Information

Personal Information

Please fill out the form on the right. You can edit the data when you login to your account.

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Address Book

Address Book

Set up your own address book to speed up the check-out process.

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Security Set-up

Security Set-up

Now create your own password and security questions & answers.

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Other Information

Other Information

Answer some more questions to finish the registration.

confirm
Your Account is Ready!

Thank you for setting up your account with Kitco.

Please check your email in a few minutes to activate your account. If you did not receive the email, please check your junk/spam folder.